STANDARD SHIPPING with cooperating courier company: With this option you will receive your parcel from the 4 available courier companies that we cooperate with (ACS, General Post, Speedex, Turnaround). Delivery takes place the next day 10:00 to 17:00 on weekdays. In case of choosing the service Saturday or Sunday, the delivery of your order will take place on Monday between 10:00 and 17:00. Shipping is completely free for all products included in the eshop www.topfashions.gr
RECEIVE PRODUCTS FROM ELENI KOULAOUZIDOU’S SHOP:
It concerns the possibility of purchasing from our eshop upon receipt from the place of ELENI KOULAOUZIDOU. Orders are delivered immediately the next day and only on weekdays except Saturday and Sunday. When your parcel is ready for delivery you will receive a message on your mobile that your parcel is ready for receipt. The “in-store delivery” option applies to orders paid by debit / credit card. Returns are made free of charge through the courier company by calling TURNAROUND at 210 – 6020304. * In the case of national holidays, there may be a delay in the delivery of orders regardless of the shipping method you have chosen.
You have the right to return all or part of the order within 15 working days from the date you received it. When we receive your parcel, you will receive a text message (sms) with the balance of your account. The amount will be available to place new orders or to request a refund. The product must be in perfect condition, as you received it and the special markings (tabs / barcode) have not been removed. You must include the “Return Form” that you will find in your package completed. The return will be accepted only after the approval of the company. The company does not bear any responsibility for any damage or deterioration of the products after their use and is not obliged in any case to replace them. For GREECE the return charge is Free.
ATHENS – GREECE
TEL. 210 9516791
If you want a refund you can Apply by calling our customer service department, at +30 210 9516791. From the moment we receive your request, the refund will be made within 2 days, to the bank account you will declare.